Context

Engaging someone who is already familiar with you and trusts your service is a much faster and more cost-effective than only targeting new customers.

Challenge

Generating more revenue from existing customers and reigniting customer engagement are some of the most important and challenging goals of one of the casino operators that turned to Alioron, looking for a boost in revenue.

Solution

Alioron conducted an in-depth analysis of player data to identify trends, preferences, and deposit behaviors.

Multi-channel engagement: Alioron builds an approach plan through which players receive website information, emails and real-time notifications of exclusive promotions, bonuses, and offers, encouraging them to deposit and play, along with implementing feedback reporting mechanisms to be able to continuously analyze player data and continuously refine the strategies in place.

Key Results

10% Increase in average deposit size for active player depositors in the first month of service. Starting 2nd month of service, volume of active depositors increased by 25% (gathered from reactivating churned players) while the rate of increase for average deposit size was maintained to 10%.

Within the first six months, the casino operator achieved a cumulated 65% increase in the total deposit amount for active players segment.

This service was provided in parallel with Reactivating Churned Casino Players service.

Alioron is always in sync with your strategy.

Advanced data science models and personalized services ensures a tailored approach to every aspect of your business ecosystem

Other use cases

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Accelerate Conversion Rate of Casino Players

Despite strong presence in the market and despite using state of art technology and games, many casino management teams look for ways to improve the conversion of website registered players into depositing players.

Reactivating Churned Casino Players for Casino Operators

With a comprehensive suite of tools and strategies, Alioron has successfully helped numerous casino operators revitalize their player base, increase revenue, and enhance player engagement. This case study explores the story of a casino operator that partnered with Alioron to reactivate their churned players.